Don’t be a stranger
Point of Contact
Simply Vela Candle Co. Workshop
6016 Winterberry Dr, Galloway, OH 43119
If you need to change an order prior to shipment, please contact us immediately. Orders may be changed prior to shipment, stock permitting. Once an order has been shipped, it may not be changed.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Please contact us, we'll be happy to help you out.
Please complete a damaged order form here.
IMPORTANT: Please keep all packaging (including all "inside" packaging). We will ask for images of the damages and the packaging. Without proof of damage, we will not be able to exchange the item.