As with all candles, care must be taken to ensure you have a safe and enjoyable experience. We always recommend that you abide by the federal warnings/burning instructions that are listed on the sticker that is attached to each and every one of our candles. Remember to always trim wicks to 1/4 inch before lighting. The first time you light your candle, let it burn for 3-4 hours to allow the melted wax to reach the edge of the container to prevent your candle from tunneling.
Carrier-Calculated Shipping via UPS, or enjoy free shipping on orders over $75.00.Contactless pick up for our local Columbus, Ohio customers is available most Saturdays. Please contact us to make pickup arrangements.
We strive to process our orders within 2-3 business days. If there is a significant delay, it will be posted on our Shipping Policy page.
Simply Vela Candle Co. follows USPS holidays.
Shipping during the summer months: Due to the sensitivity of soy wax to heat, orders will only be shipped on Mondays and Tuesdays during the summer to ensure your candles arrive in great condition.